Privacy Policy
Updated 27 September 2026
This policy covers GoGo on the App Store and on Google Play. It is one app and one account. GoGo is a live channel that stays on for 24 hours. You watch it, and the audience’s votes decide the next scene. Opening clips are generated from what you submit. Later clips follow the vote.
Information we receive
Account. On iPhone you can sign in with Apple. We receive the identifier and the email address Apple provides. On Android you sign in with Google. We receive the identifier, email address, and name Google provides.
What you create. Channel name, description, prompts, and any reference image you attach. Generated video is stored so the story can play.
What you do. Votes, daily check-ins, your bamboo balance, and the ledger of bamboo spent or added.
Purchases. Bamboo packs are bought through the App Store or Google Play. The store processes the payment. We receive the product id and a purchase token or transaction id so the purchase can be checked. We do not receive your card number.
What we do not collect
We do not collect your location, contacts, photos outside a reference image you choose to attach, advertising id, or browsing history outside the app. We do not use your data to track you across other companies’ apps. We do not sell personal information. We do not show third-party ads.
Why we use it
To run your account, play stories, count votes, generate the next clip, keep the bamboo ledger, and handle a purchase or a refund. Prompts and reference images are sent to our story and video providers only to produce that clip.
Who else handles it
Apple, for Sign in with Apple and App Store purchases. Google, for Google sign-in and Play billing. Supabase, for account and app data. Cloudflare, for storing and playing video at media.gogolive.app. The providers that plan and render a clip receive the prompt and reference image for that job.
How long we keep it
We keep account data while the account exists. Welcome bamboo expires after 7 days. Purchased bamboo does not expire. After you ask us to delete the account, we delete the profile, channels, clips, votes, and bamboo balance. Purchase records may be kept where we need them for refunds, fraud checks, or the law.
Delete your account
You can ask us to delete the account and the data listed above from the delete account section on the home page. The request covers the same account, on the App Store and on Google Play.
Your rights
You can ask for a copy of the account data we hold, ask us to correct it, or ask us to delete it, by emailing privacy@gogolive.app. If you are in the UK or the EEA, you can also complain to your data protection authority.
Children
GoGo is not directed at children under 13, and we do not knowingly collect their data.
Contact
Questions about this policy: privacy@gogolive.app. Help with the app: Support.